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Blog Business Plan: Your Unique Selling Proposition

by Marelisa · 36 comments

unique selling propositionThis is the third post in my “Blog Business Plan” series. Here are the first two:

This post is about creating a Unique Selling Proposition (USP) for your blog.  I realize that not all of my readers have blogs, but the information contained in this post can be easily translated to any business scenario.

As the name implies, your USP is who you are and what makes your blog unique and different from every other blog out there.  For example, Naomi Dunford’s IttyBiz blog is about marketing.  There are a lot of marketing blogs out there, but Naomi has managed to attract a loyal following in a short amount of time.  How? She differentiated by focusing on selling marketing services to very small businesses (and by doing a lot of cursing on her blog, but we’ll skip over that part).

We’re going to look at creating a unique selling proposition from six different perspectives.  I’ll talk about three of these in this blog post and about the other three in an upcoming blog post.  Here are the six perspectives I’ll be covering:

Part One

  • Assembling a tribe;
  • Recruiting a small army;
  • Your 1,000 true fans;

Part Two

  • Your blog’s mantra;
  • Your elevator speech;
  • Your blog’s kinetic quality.

The three perspectives explained below are not the usual way of thinking of your USP, but they’ll get you to think about who your target market is, and what unique benefits you can offer them, from a more right-brained perspective.  From there it will be a lot easier to do the usual left-brained analysis and draft your USP.

Assembling a Tribe

In his bestselling book “Tribes: We Need You to Lead Us”, marketing guru Seth Godin argues that human beings need to belong; they need to be part of a tribe. Tribes make our life better.  A tribe can be model car enthusiasts, volunteers at the ACLU, or the employees of a particular corporation. Har­ley David­son and Apple have tribes.

Successful bloggers find a group of people with similar interests, they bring them together, and they get them excited about a new idea or message, a product, or a service.  Gary Vaynerchuk runs the video blog Wine Library TV. He has a tribe: millions of people around the world turn to him to narrate their passion for wine. He helps them discover new wines and better understand the wines they love.

Tribes count on generous, authentic leaders to inspire and motivate them. The tribe needs the leader’s vision and passion. They’re waiting to be energized and transformed. Seth adds that anyone can be a leader; in order to lead you just need to get over your fear of being wrong and of being criticized.

Seth also argues that the way in which the world is set up now, you don’t need to have power or lots of money and other resources to lead; you just need to find and connect like-minded people and lead them to a place they want to go.

Increasing the Effectiveness of the Tribe

A leader can help increase the effectiveness of the tribe by doing the following three things:

1. Transforming the tribe’s shared interest into a passionate goal or desire for change.  Jonathan Mead has created a blog for people who want to drop out of the 9 to 5, live life on their own tems, and do work they love.  In the blog posts he publishes on “Illuminated Mind”, he encourages his tribe to take the necessary steps in order to discover their true passion and be true to their authentic selves.

2. Providing tools to allow members to tighten their communications. Darren Rowse over at Problogger recently started a forum so that members of his tribe can work together in improving their blogs.

3. Leveraging the tribe to allow it to grow and gain new members. Gretchen Rubin from “The Happiness Project” recently leveraged her tribe by asking her readers for help.  Here’s what she asked them to do:

“If you’re so inclined, it would be a huge help if you’d forward the link to this blog to three people who might be interested. Do you know someone facing a happiness challenge? Someone very interested in the subject of happiness? Word of mouth is the best recommendation; people really respect their friends’ suggestions.”

How to Tighten the Tribe

Although many leaders focus on the third option above–leveraging the tribe to get more followers–it’s important to keep in mind that a motivated, committed tribe in the midst of a movement is far more powerful than a larger group that’s loosely held together.  Therefore, it’s important not to lose focus of the need to tighten your tribe.

Here are some ideas on how to tighten the relationship with the people who choose to follow your blog:

  • Remember that, in most cases, trying to lead everyone results in leading no one in particular. Great leaders don’t try to please everyone. They don’t water down their message in order to make the tribe a little bit bigger.
  • Share “war stories”.
  • Set up goals for your tribe.
  • Create a manifesto.
  • Be authentic.
  • Create exclusivity.
  • Survey the tribe members; ask for feedback.
  • Create a tribal school.
  • Have a tribal mission.

What kind of people are in your tribe?  What’s your message for them?  Where are you leading them to?  Who does your leadership resonate with?  What products or services can you offer that would help your tribe members reach their shared destination?

How to Recruit a Small Army

In his blog post, “How to Recruit a Small Army”, Chris Guillebeau explains that if you want to change the world in a positive way, you’re going to a need a small army to do it.  He indicates that you have to inspire your army to keep their loyalty, and give them specific field assignments.

Chris explains that you can recruit your army by doing something great: Sam Thompson ran 50 marathons in 50 states in 50 days, thus acquiring a following of fellow running fanatics.

Also, Chris adds that another way to recruit your army is to announce your plans (advertise); by hanging up your shingle and putting your message out there you will attract the people who are interested in your message.  In “Tribes” Seth Godin argues that Al Gore didn’t know who his tribe was when he started his environmental movement. He stated his message and the people who resonated with his message found him.

One Thousand True Fans

Kevin Kelly argues in his post 1,000 True Fans that anyone producing works of art just needs one thousand true fans to make a living.  Here’s the gist of his theory:

“A creator, such as an artist, musician, photographer, craftsperson, performer, animator, designer, videomaker, or author – in other words, anyone producing works of art – needs to acquire only 1,000 True Fans to make a living.

A True Fan is defined as someone who will purchase anything and everything you produce. They will drive 200 miles to see you sing. They will buy the super deluxe re-issued hi-res box set of your stuff even though they have the low-res version. . . They buy the t-shirt, and the mug, and the hat. They can’t wait till you issue your next work. They are true fans.”

If you assume that each of your true fans would spend $100 a year on your products/services, and you have one thousand true fans, that’s $100,000.00 a year. No, you can’t buy a boat, but it’s a pretty decent start. In addition, true fans tell their friends about you, and they help your follower base grow.

Ask yourself: What can you offer that would make 1,000 people rave about you? What can you do that would affect or move one thousand people deeply, that one thousand people would find truly meaningful?

Conclusion

When you see the phrase “Unique Selling Proposition” you probably think of slogans like the following:

  • “You get fresh, hot pizza delivered to your door in 30 minutes or less — or it’s free.” — Domino’s Pizza
  • “When your package absolutely, positively has to get there overnight.” — Fedex
  • “I’m worth it.”  — L’Oreal Preference hair color
  • On a plumber’s truck: “We repair what your husband fixed.” (OK; this one’s a joke. :-) ).

However, a great way to hone in on the benefits that you’re providing and on what sets you apart from every other blog clamoring for attention is to think in terms of leading your tribe, inspiring your army, and nurturing your true fans. In my next post I’ll be discussing your USP in terms of your mantra, your blog’s kinetic quality, and your elevator speech.

Here are three articles that can help you in developing your USP:

Did you enjoy this article? Subscribe for free by RSS or e-mail and you’ll always know when I publish something new. (What’s RSS?). Also, please share it on the social media site of your choice. :-)

(Photo from here.)

I Recommend:

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{ 33 comments }

Lance November 23, 2009 at 5:38 am

Hi Mare,
I love the concept and idea behind tightening the tribe. Definitely something for me to think about, and place some focus on – by giving a bit more direction to where I’m going (thank YOU!).
.-= Lance´s last blog ..Sunday Thought For The Day =-.

Marelisa November 23, 2009 at 7:38 pm

Hi Lance: That’s what I though as I read “Tribes”: tightening the tribe is a great concept. :-)

Akemi - Yes to Me November 23, 2009 at 9:43 am

Hi Mare,

As you know, I just finished reading Tribes. It was thought provoking. And I love Naomi’s series on USP.

I think the challenge in forming USP is to put it in a neat concise format. We want to say so much and end up watering down the message. It’s hard to keep a cool objective perspective.

Akemi
.-= Akemi – Yes to Me´s last blog ..My eBook On Spiritual Entrepreneurship =-.

Marelisa November 23, 2009 at 5:28 pm

Hi Akemi: It is about translating the image you have in your mind into one neat, concise statement. But I think that once you have a great image in your head, finding the right words is the easy part.

Ideas With A Kick November 23, 2009 at 10:22 am

Hey Marelisa,

I like the analogies you’re making here: tribe, army, etc. Very visual and because of this, they help me understand the process of developing a blog and its fans.

Eduard
.-= Ideas With A Kick´s last blog ..Forget achieving life balance and try this instead =-.

Marelisa November 23, 2009 at 5:26 pm

Hi Eduard: That’s what I think too: if you think of your USP in terms of a tribe or an army it gets very visual. :-)

vered | blogger for hire November 23, 2009 at 2:51 pm

Good points. Especially about the importance of differentiating yourself from the crowds – god knows there are tons of blogs out there.
.-= vered | blogger for hire´s last blog ..Genetic Testing for Children: Would You Do It? =-.

Marelisa November 23, 2009 at 5:23 pm

Hi Vered: Yes there are; I’m getting a new header so that my blog stands out more when people land here. :-)

Hilary November 23, 2009 at 3:53 pm

Hi Mare .. we have to be unique and thus stand out in the crowd ready to lead. I like the examples you’ve given .. three of them I’ve come across, checked out on occasion and am aware of their names – now I must look a bit more.

Thanks so much and I look forward to the mantra, elevator speak and kinetic qualities of our blogs ..
.-= Hilary´s last blog ..What is a Persian Palette…? Turquoise, Seagreen, Magenta … =-.

Marelisa November 23, 2009 at 5:22 pm

Hi Hilary: Seth Godin ties the concept of being unique in his book “Tribes” with his book “Purple Cow”: don’t be a brown cow, be remarkable, be a purple cow.

Evelyn Lim November 23, 2009 at 8:26 pm

I have been thinking about how to create a USP in recent weeks. Even then, the thought did not cross my mind about having a USP for my site but more for another project. Thanks to your post….a lightbulb just went off…the only thing is how to implement it!
.-= Evelyn Lim´s last blog ..Timeless Unfolding of Truths =-.

Marelisa November 24, 2009 at 3:50 am

Hi Evelyn: I think of my blog as a business, so I definitely want a USP for my blog. :-)

Patty @ Why Not Start Now? November 23, 2009 at 9:11 pm

Hi Marelisa – I like the tribe idea. Not only do people have a basic human need to belong, but I think they’re particularly hungry for it right now. I’ve had this discussion with probably 10 different clients in the past month. A small sample, to be sure, but I think it’s important. For me, the challenge is to step up to the leadership role. And the question isn’t so much about fear of being criticized, but rather how much I want it. I still don’t know the answer, but I appreciate your piece because it gets me thinking more about it.
.-= Patty @ Why Not Start Now?´s last blog ..The House of Belonging =-.

Marelisa November 24, 2009 at 3:48 am

Hi Patty: You’re right about that: not everyone wants to lead, and that’s OK. We have to weigh the pros and cons, because being a leader does require time and effort which we may decide is better invested in something that’s a bigger priority for us.

ami November 23, 2009 at 9:28 pm

Great resources and info Marelisa. For me, reading about the 1000 True Fans gives me some hope of getting ‘there’ (wherever that is) – not that I’m there yet, but 1000 True Fans seems achievable :)
.-= ami´s last blog ..How silence can help you find your calling =-.

Marelisa November 24, 2009 at 3:45 am

Hi Ami: Trying to come up with a run-away hit or a blockbuster sounds incredibly daunting, but–like you say–one thousand true fans does seem achievable.

Michele | aka Raw Juice Girl November 23, 2009 at 10:11 pm

Love the plumber’s joke, Mare! LOL

However, a great way to hone in on the benefits that you’re providing and on what sets you apart from every other blog clamoring for attention is to think in terms of leading your tribe, inspiring your army, and nurturing your true fans.

Great advice! :-D

It’s definitely something I try to do with my own blog…
.-= Michele | aka Raw Juice Girl´s last blog ..E3Live + BrainOn Contest Winner =-.

Marelisa November 24, 2009 at 3:44 am

Hi Michele: I wasn’t sure whether to include the joke, but I decided to go for it. Glad you liked it. :-) I find that now that I’m thinking of my USP in terms of a tribe, an army, and true fans I’m getting a lot of ideas I wasn´t getting before.

Mitch November 24, 2009 at 9:50 pm

It’s like what you’re calling a USP is what some others might call a niche. You go a bit farther in talking about rallying the troops into a common union of sorts, but my goofy mind still sees it as kind of a niche.

In that respect, the blog that I always highlight when I come here has no niche, and I think the only USP I have is that I work on making sure that it’s all unique content. I have my finance blog that ranks well but has nothing as far as a community goes; I think I have one regular commenter, and that’s about it. Same with my business blog.

So, that would be the challenge of the marketing issue for me, trying to figure out how to get a community to begin with for my other two blogs, since “this” blog is more for my own fun, and then figure out how to make it all work. Unfortunately, as it pertains to my business blog, I’ve been trying to figure that one out for 5 years.
.-= Mitch´s last blog ..How Do You Feel About Blog Podcasting? =-.

Marelisa November 25, 2009 at 5:25 pm

Hi Mitch: Actually, I think that you can also see this as an article on finding your niche. I have seen that you write about many different subjects on “I’m Just Sharing”, so it sounds like it’s the place you use to talk about what’s going on in your life. Leo Babauta claims not to have a niche for Zen Habits, but he does have the “simple productivity” USP.

Karl Staib - Work Happy Now November 25, 2009 at 10:37 am

I’m trying to implement most of these ideas. They are very hard to actually do. People love what you do, but it’s hard to keep them coming back. I like the idea of giving my people goals. I never really thought of doing that.

Now the hard part is creating goals for my tribe that they are interested in.

Thanks for this post, making me take my tribe in a new direction.
.-= Karl Staib – Work Happy Now´s last blog ..Work Happy Tip – Alarm Stretch =-.

Marelisa November 25, 2009 at 5:08 pm

Hi Karl: I think you hit the nail on the head; people read a couple of articles and think “this is great”. But what makes them take the additional step of saying: “I want to come here often” and then actually do it. I think that’s where the tribe-building comes in.

The Emotion Machine November 25, 2009 at 1:54 pm

Sounds like advice on how to create a cult…I keed I keed! Thanks for this because I am definitely going to want to apply some of these tips to my future endeavors.
.-= The Emotion Machine´s last blog ..Choosing The Right Words =-.

Marelisa November 25, 2009 at 5:05 pm

Hi there Emotion Machine: Just don’t ask your tribe to take any kool-aid. :-)

Hilary November 25, 2009 at 4:15 pm

Hi Mare .. I like the new banner top – very simple and very clear ..
Have a good Thanksgiving .. if you celebrate it where you are?
Hilary Melton-Butcher
Positive Letters Inspirational Stories
.-= Hilary´s last blog ..Witches, Hazels and helmets … =-.

Marelisa November 25, 2009 at 5:02 pm

Hi Hilary: Thank you! I love my new banner. Happy Thanksgiving to you too (no, we don’t celebrate Thanksgiving in Panama, but I’ll try to have a great Thursday anyway. :-) ).

Cath Lawson November 25, 2009 at 6:17 pm

Hi Mare – Domino’s Pizza is one of my favourite USP’s as it’s tough for competitors to copy. Trouble is, they don’t deliver to my area :)

It’s hard for new businesses or bloggers to have a USP early on though. Sometimes it takes a while to find a USP. I suppose the newer you are, the harder it is to come up with something that nobody can copy.

Marelisa November 25, 2009 at 10:51 pm

Hi Cath: I think it depends. Apparently Naomi Dunford already had a marketing business for very small businesses and what she did was take it online. So in a sense she already had a USP when she started. People who start a blog without being sure what they want to write about do need to blog for awhile until they discover what they love to write about which at the same time resonates with a group of people.

Johanne November 25, 2009 at 9:14 pm

Very infomrative. It reminded me of my Marketing class back in ’05.

I love the idea of the “tribe”. It had a more personal appeal than the regular terms “taget market” or “niche market”.

I wish that I discovered your blog earlier when I was still attending college.
.-= Johanne´s last blog ..Back to School Savings Tips =-.

Marelisa November 25, 2009 at 10:49 pm

Hi Johanne: When I was in college (I studied business) we also learned about the more traditional “target market”. There’s a lot of good stuff you don’t learn at school. :-)

Barbara langford November 30, 2009 at 6:03 pm

Marelisa,
I have your RSS feed on my blog and I was so glad i didn’t miss these posts! Been feelin’ a little uninspired lately and found the series uplifting and energizing! My site Beclecto, covers a range of interests. I call it range niching.. (lol jest kidding, made that up right now.) Can’t help it, I love marketing, and the people in it, I love my family, I love abundance, and have some diverse taste in products to boot. Things like fire pits and leatherman tools and heck.. hammocks. It’s been hard to come up with that USP! But just writing this post has given me some ideas! Thanks for the inspiration!

Barb
.-= Barbara langford´s last blog ..What Do Sandhill Cranes Know? =-.

Marelisa November 30, 2009 at 11:18 pm

Hi Barb: I know what you mean about having many different interests. I started a posterous so that I can publish interesting things I come across that don’t really fit into this blog. Sometimes I create Squidoo lenses if there’s a topic that interests me but that I don’t want to write about here.

cathlawson December 21, 2009 at 1:27 am

Hi Mare – I didn't know that. When I first found her blog, she was offering some sort of brainstorming service to folk who didn't know what business to start. Then I read a post where she said she was switching to giving marketing advice to small businesses. I wonder why she didn't do that to begin with if she already had a USP?

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